Postnet: A Disastrous Disappointment in Parcel Delivery and Customer Service

My experience with POSTNET exemplifies a company that fails miserably in delivering on its promises, both in terms of timely delivery and transparent communication. I would strongly advise against trusting them with any future shipments, as their poor service and lack of accountability are simply inexcusable. It's utterly unacceptable that my parcel, sent from Klerksdorp on April 10th, has still not reached me by April 15th. A five-day delivery time for a package traveling less than 300km is beyond comprehension and reflects a severe failure in your logistics and operational efficiency. Adding insult to injury, their claim of attempting to contact me, which is false, demonstrates a lack of integrity in their communication practices. It's appalling that they would resort to such ********* tactics to mask their shortcomings. Moreover, I visited the Midrand branch yielding no assistance is deeply disappointing. Their inability to provide a resolution or even accurate information regarding the whereabouts of my parcel showcases a blatant disregard for customer service. To make matters worse, the misinformation provided by the staff at the Midrand branch, falsely attributing the courier service to Aramex when it's clearly within POSTNET’s responsibility, is downright deceptive. This level of incompetence and dishonesty is completely intolerable.