Postnet

Postnet Helderkruin Westways must be closed down. They are uneducated rude staff. Upon enquiring about a parcel that was sent to the wrong place (from Helderkruin to Bronkhortspruit the parcel went to Sandton, Cape, Stellenbosch etc )and still not delivered I was informed by a very rude man named Nico who did not want to disclose his occupation at Postnet. He was rude unhelpful and arrogant and even told me that he will send my next parcel to the UK WRONGLY just to be spiteful. When I told this man not to have an attitude with me he told me he will not help me or give me any further information. I requested to speak to the manager whom I believe is this Nico and also requested who his manager were and he refused to give me detail. He said if I want something I can look it up on the internet. I want an apology from this staff member of Postnet and I will inform further about my bad experience as this is not the 1st time I had an issue with this branch. They send parcels to wrong places. They are unfriendly and unhelpful.