Poor Service PostNet Beacon Bay

<p>I have had a very unpleasant experience with the staff at this branch. They are rude and unprofessional towards clients, although one in particular stands out who left a voice message on my mobile reprimanding me for calling regularly to find out the status of my police clearance certificate (which have they have lost) and demeaning her colleague.</p> <p>Furthermore, as I have been there often, I have observed instances where this same woman irritably and publicly shouts at customers asking for assistance.</p> <p>I am assuming that she is senior as the rest of her staff seem to mimic her bad behaviour, keeping customers on hold or telling them that they are too busy to assist them or attend to their queries.</p> <p>This is a very poor representation of PostNet and the first time I have experienced such openly bad behaviour towards customers from this company. This branch has established a very poor reputation for themselves in this small city.</p>