PNA***

Good day

I am highly concerned, the above referenced shipment was sent down last week. We are nearing a week. The delivery updates note that there was no one at home whereas there is no missed calls or attempts for contact. The recipient and I have been on the phone call during these times as this is work related without any interruption. I have also tried contacting the call centre number which does not work. I have had to contact the Plumstead branch on a daily basis for updates which remain the same.

The parcel has now been in transit for the past 5 days. I specifically ended up requesting that the parcel be dropped off at PostNet The Glen but have found no joy. This has to be the worst courier experience I have had without updates whatsoever.

I tried clicking on Notify me when the shipment is delivered on the website – that option also does not work.

I have now lost 4 days of work because of this misharp and lack of professionalism