1 reviews | Active since Jul 2014
Perfect PostNet
Its not every day that a South African can really rave about customer service, BUT I CAN! My parent's car broke down on their way to Gauteng from Cape Town. Having broken down in Beaufort West, they were limited to resources available and we had to find a gearbox for the car elsewhere. Found one in Parow, CT on the Tuesday and struggled to find a courier that would not charge me an arm and leg to get the gearbox from CT to Beaufort West. Called PostNet after hours and by chance got hold of the Western Cape Area Manager, Colleen Beukes who assisted me and put me in touch with the correct branch of PostNet. I got a call from her the following morning passing on details of David van der Westhuizen. The gearbox arrived the following day, which is absolutely fantastic! So mama and papa can be on their merry way! The entire experience with PostNet, from regional to individual branch level was awesome!! I was always informed of the status of the package and the cost really surprised me. THANK YOU Colleen and David and both your teams! Hooray for PostNet!!!!!
Thank you very much in letting us know that Colleen and David were so instrumental in ensuring that your folks could resolve the mechanical difficulties of their vehicle that broke down.
It is indeed very motivational when we succeeded in \going the extra mile\" and that the end result worked out so well.
Best regards,
Thank you very much in letting us know that Colleen and David were so instrumental in ensuring that your folks could resolve the mechanical difficulties of their vehicle that broke down.
It is indeed very motivational when we succeeded in \going the extra mile\" and that the end result worked out so well.
Best regards,
