pathetic service from POSTNET

<p>i have had nothing but horrible service from POSTNET DAVENPORT RIGHT UP TO POSTNET PAROW CENTRE. 01.03.2017 3 items was supposed to have been sent to me and delivered by 10.03.2017 up until today i have not received anything. not only were both myself or the sender informed that the goods were damaged but we had to make the call ourselves to fnd out. i have wasted my time and airtime since friday doing my own follow up not once did i get a call givig m e a sollution to the problem. </p> <p>what Frustrates me the most is that the store manager from Davenport has been nothing but incompitent, unhelpful and has a stinking attitude and i wish that we could pull the call to listen to his customer service s****s. 2 bottles of Epilum 300ml which cost R249 per bottle was damaged and not himself or even the assistant Jade wants to take responsiblity for the broken items. there was a cellphone which was also damaged and all he can tell me is they do not take responsibility for damaged items only lost or stollen. i am ****ed off beyond words because the medication is Chronic medication and needs a script which is montly. now i do not only have to wait an entire month before i can get the meds again but i have to pay for it out of my pocket. </p> <p>When i called the Parrow branch i asked to speak to a manager and the assistant put someone on th phone who ansered by saying "im listening"as if ashe was speaking to one of her friends. her manager COCO had to take over the call.</p> <p>i will never ever use this as a means of shipping at all because the people you employ is not in the least compitent enough to deal with situations like this and the fact that they blame the customer is enough to make me want to get physical with someone.</p> <p> </p> <p>id like to see if POSTNET will have the decency to come back to me to resolve this distasteful situation.</p> <p>i will ake sure that eveyone i know does not use this company to ship goods.</p> <p> </p>