PATHETIC SERVICE

I SEND OF A PACKAGE FOR MY HUSBAND ON THE 3RD OF MAY, SUPPOSE TO TAKE 2 - 3 WORKING DAYS...UP TO NOW THE PACKAGE IS MISSING AND NO FEEDBACK...I HAVE TO EMAIL TWICE A WEEK TO FIND OUT ARAMAX MUST GIVE FEEDBACK, ALSO NO FEEDBACK RECEIVED AT ALL - MY HUSBAND IS A PARAPLEGIC AND HIS PERSONAL STUFF IS SENSITIVE, NOT THAT ANYONE WOULD LIKE TO TAKE THAT...BUT THAT IS EXPENSIVE AND A PART OF HIS HISTORY WAS IN THE PACKAGE...SOMETHING CLOSE TO HEART...AND THERE WAS JUST NO RESPECT AND THEY CLAIM TO SEND PACKAGES SAFE...MY HUSBAND PUT HIS TRUST IN THEM FOR FAILURE...I SEND A PARCEL THE NEXT DAY ALSO TO CAPE TOWN BY PUDO - IT ARRIVED 2 DAYS LATER...SAFE