TN
Thulasizwe N

1 reviews | Active since Dec 2015

12 Dec 2015, 16:19

Pathetic service

On the 23 Nov 15 my friend sent my wifes'cell phone to Kempton Park, we were hoping to have it within 4 days as she had an overseas trip. Unfotunatetly nothing was delivered till to date. I was once called by one of their staff asking if my parcel was delievered correctly. I told her nothing was delivered, she promised to come back to me. Im still waiting for her call. The service is realy bad.

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Replies (1)
PostNet SA
PostNet SA's reply17 Dec 2015, 10:07
Official
Hello Tnkosi15,

Very sorry for the inconvenience and frustration that this matter have caused.

Your inquiry was referred to the owner of the store. Seems that the shipment has been lost in transit.

Kindly make contact with the sending store to institute the claims process for limited liability.

Again our sincere apologies in this regard.

Kind regards.

Dawid Liebenberg