PATHETIC!PATHETIC!

We are not happy clients at all and are furious at this stage!<br> We posted 2 boxes from KuilsRiver to Liberia that cost us a total of R8109.40 - for postal fee and the initial value of items in those boxes. We posted it on 19 October 2015 and never received any progress or tracking feedback. <br> On 10 November after inquiring ourselves, we soon discovered that only 1 box was delivered and the majority of the items wer ******missing!! This was confirmed by one of our family members that currently resides in Liberia.The other box ended up in France!!!!!! <br> We immediately contacted PostNet SA KuilsRiver and they are unable to assist us with this matter to refund our total amount of R8109.40.<br> The events of this situation has been recorded and a lawyers letter of demand will be sent if the POSTNET Kuils River , if we do not get any response back. We will take matters further!!<br> It seems as if no standard procedures were followed and implemented accordingly by PostNet KuilsRiver staff!! <br> I urge any Manager that knows how to manage this type of incident to step forward, else this will go viral in news papers and the social media platform. -\THE *********** POST NET STAFF IN KUILS RIVER""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;378217;704391;9;2;0;1;0;0;2;15/12/15 16:52;1250;NULL;15/12/08 20:46;15/12/08 20:02;Claim ;C682415;Gavin and Jacky;;Stove Claim HomeContent, Estuane claims agent approved my claim 1st but I didn't want what they wanted to give me so he said must get a qoute for a stove I want did that emailed it to him then after days I phoned back because he don't return my calls then he tells me claim decline inconsistent really then after not excepting their decline I spoke to assistant manager Maritza then apologized for him not doing his work properly after listening to our conversation on the phone they still don't want to give me what I want I must take whatever they want to give me which is very cheap for a stove payout of which I have R220000 insurance for home content. Then I spoke to manager Gavin and he said will see what he can do for me because info he has is not correct he then decline my claim because stove is build in so that they don't cover seriously Gavin it part of my homecontentthen I phoned to speak to head of Miway Claims Jacky tells me they can offer me the cheap stove and I don't have to pay excess because of duration of claim ridiculous I had to buy take aways for 3weeks because they are inconsistent they are pathetic people please don't fall for their \we do things you way\"" Bull"""