CG
Christelle G

1 reviews | Active since Aug 2010

03 Mar 2015, 12:30

Pathetic ****************

`for doing exactly the same as the post office in fact they are using the post office anyway they charged me R72 yesterday for a A5 padded envelope for which they charged me R42 a few months ago, less than 6 months ago. and no I did not send a document the previous time as I have never send documents via POSTNET.<br> its 3x the post office fee and I will surely let my customers know why I dont make use of POSTNET.<br> For R18 more I can get OVERNIGHT delivery via ARAMEX at pick n pay with my smart shopper card.<br> ****************! i just kept the 2nd envelope I wanted to send. Good business you guys are running her I must say....

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Replies (1)
PostNet SA
PostNet SA's reply05 Mar 2015, 18:45
Official
Hello cgrsl,

Very sorry for the inconvenience and frustration caused as a result of your disappointing shopping experience at our Doringkloof store.

The matter was referred to the owner of the store who advised that the correct billing was app**** for the size of the envelope presented. She also tried to contact you on the cell phone listed.

Kind regards.

Dawid Liebenberg

Best regards,