Parcel was ****** from vehicle.

I've sent a parcel to Lichtenburg. When I tried to trace the parcel it was told that the person transporting the parcel's vehicle had been broken in and all the parcels were ******. I did not take out insurance in the parcel as I was told. Parcels never get lost. This time it did. I lost clothes purchased for my grand kids. Avon make up for my daughter. Toys for the kids and their easter eggs. I gave copies of the slips of everything in the parcel. From April to date. No apology, no we will replace your goods or even. Here is a voucher replace the kids clothes. I a not rich and cannot afford to lose a R2000 parcel everyday. Their feedback is poor. Everytime I go into the shop to ask what is happening, The manager cannot give me any answers. Nor me or my friends will ever make use of Postnet again.