SP
Stefan P

1 reviews | Active since Jul 2020

06 Jul 2020, 13:15

Parcel sent from Johannesburg to Port Elizabeth

My eldest brother has sent a parcel from Johannesburg to Port Elizabeth last week Tuesday, it was supposed to arrive on Thursday or on Friday, but when we didn't receive any confirmation that the parcel has arrived in Port Elizabeth, we phoned PostNet and they told us that the parcel is delayed due to the CoronaVirus, if there are cases of the CoronaVirus, then why are they still accepting parcels ?? I'm still waiting for the parcel that's laying in the warehouse in Johannesburg, never will I or anyone I know use PostNet as a courier service, cause this service is just pathetic, we'll keep on phoning until we have the parcel

I hope that this issue gets solved asap Thank you

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Replies (1)
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Stefan P's update07 Jul 2020, 15:50
Reviewer Update
The people who sent their parcels with the courier service, didn't get any of their parcels, we want the parcels as well as the money back, but they're refusing to do it, cause they're telling the customers that it's not their problem, but they're the one's that didn't tell the customers that there were coronavirus cases, we as customers feel that it is important that they give our parcels back as well as our money... !!! POOR SERVICE