lN
lufuno N
1 reviews | Active since Aug 2015
01 Aug 2015, 13:02
parcel not found
I was sent a parcel from thohoyandou postnet to mall of the north postnet on the 21st july and when I tracked it, it shows that it has been delievered but when I go to mall of the north they tell me that they have not received it yet and at thohoyandou they say it has been delievered. so I dont understand what happened to my parcel because it is taking so long.
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PostNet SA's replyOfficial
03 Aug 2015, 15:48Hello malangeVNL,
Very sorry for the frustration and inconvenience that were caused as a result of this incident.
The matter was referred to the Store Manager and it was established that the parcel was received on 22 July 2015. We believe that you managed to collect it today.
Our sincere apologies in this regard.
Kind regards.
Dawid Liebenberg
Very sorry for the frustration and inconvenience that were caused as a result of this incident.
The matter was referred to the Store Manager and it was established that the parcel was received on 22 July 2015. We believe that you managed to collect it today.
Our sincere apologies in this regard.
Kind regards.
Dawid Liebenberg
Best regards,
PostNet SA's reply03 Aug 2015, 15:48
Official
Hello malangeVNL,
Very sorry for the frustration and inconvenience that were caused as a result of this incident.
The matter was referred to the Store Manager and it was established that the parcel was received on 22 July 2015. We believe that you managed to collect it today.
Our sincere apologies in this regard.
Kind regards.
Dawid Liebenberg
Very sorry for the frustration and inconvenience that were caused as a result of this incident.
The matter was referred to the Store Manager and it was established that the parcel was received on 22 July 2015. We believe that you managed to collect it today.
Our sincere apologies in this regard.
Kind regards.
Dawid Liebenberg
Best regards,