1 reviews | Active since Jul 2011
No wonder you not very busy!
Always wondered why your branch is so quiet - now i know - made the mistake of wanting to post three letters with SUNNNGDALE postnet. Walked in to two ladies both on the phone discussing how unreasonable this customer is (this is putting it politely) not one of them could be bothered to greet and mention they will just be a moment but never the less after the one lady smacked down the phone on someone when she didnt get what she wanted she came over and asked - what do you want! WOW very classy! I requested my letters to be posted ... the lady infront of me looked confused and looked at the other not so very ladylike lady and she yelled that will be parcels because they so big ( so because i have an A5 envelope and you dont want me to use a courier you a childish brat?) So are you gonna pay R77 a parcel she yells? ACTUALLY I WAS MORE THAN WILLLING but decided to take my business elsewhere .... PARKLANDS postnet where you get decent human beings helping you with pleasure! SIES sunningdale your attitude stinks!
Thank you so much for penning your complaint as without your feedback we can never address customer's concerns and issues. We strive to improve our service through this kind of feedback.
The matter was referred to the store owner who discussed the team's approach and attitude towards customers and he anticipate a marked improvement in this area of the business. We are very sorry for not having been professional at the time of your visit.
We thank you for alerting us to this situation as we would not be aware of this without your input - again, much appreciated.
Kind regards.
Dawid Liebenberg
Thank you so much for penning your complaint as without your feedback we can never address customer's concerns and issues. We strive to improve our service through this kind of feedback.
The matter was referred to the store owner who discussed the team's approach and attitude towards customers and he anticipate a marked improvement in this area of the business. We are very sorry for not having been professional at the time of your visit.
We thank you for alerting us to this situation as we would not be aware of this without your input - again, much appreciated.
Kind regards.
Dawid Liebenberg