NO DELIVERY ON AN URGENT PARCEL

A parcel was sent yesterday the 07/04/2015 at 08H00 from Mafikeng PostNet. It was supposed to be delivered to be at 10H00 on the 08/04/2015 in Chris Hani Baragwanath Academic Hospital, Soweto, Johannesburg. I keep calling the Mafikeng branch, they ask for the tracking code, I give it to them, then they say they'll call me back. An hour passes no call, this happened about 3 times. Everytime I call them back it's a different person answering the phone and they tell me they don't know who the person who was supposed to call me back. <br> Money has been paid for a service and the service Im not receiving it. This is not the 1st or 2nd time this is happening. <br> This is a private company and they are going on with their business like this. This *********** on many levels. Now I am stuck, I do not know where to go pr what to do. <br> None of the places I've called are helpful. It's always unenthusiastic people not willing to help