CM
Cindy M

1 reviews | Active since Aug 2020

29 Jan 2026, 12:18

No Customer Service at PostNet Norkem Park

If I owned PostNet, I'd be concerned about how the PostNet at this location (Norkem Park) negatively impacts the PostNet brand. I've had MUCH better service at tiny "no name" internet cafes with ONE computer and ONE printer. The PostNet in Norkem Park at Norkem Mall/Norkem Corner has NO customer service despite all the equipment and supposed training they have. None whatsoever. You would swear attending to customers isn't part of their job description. The staff here treats you like you are distracting them from doing their job, which, from my observation, seems like talking to each other. It seems like they aren't in the business of dealing with customers. Maybe they are a radio station (seeing as all the staff does is talk, but not to customers)? Or a theater? Definitely not a place that serves customers. They're seemingly not that kind of business.

According to PostNet's website, your slogan is "WE’RE IN THE BUSINESS OF PEOPLE". Well, PostNet Norkem Park is NOT in the business of people at all!

P.S. No customer service is bad customer service.

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