NEXT DAY, AS IN TOMORROW, RIGHT?

Having phoned to confirm that Postnet uses DHL to courier packages hand to hand, I felt confident entrusting my package with them for an OVERNIGHT delivery from Cape Town to Centurion (Gauteng). I was assured the packaged would be delivered the following day at a cost of R260 (instead of the usual R99 for 2/3 day delivery). The next afternoon at 2pm, after waiting all day, I checked my tracking number only to discover my package was actually being handled by an unknown company, Aramex SA. Their online tracking service was useless so I phoned them, only to get given the runaround for 10 minutes... Finally, I was told my package is still in Cape Town, would only be sent out the following day. No apologies offered. No excuses even. I ended up waiting until just after 12pm on a Saturday (Aramex SA said they deliver 9-12 on Saturdays), again, no apologies. <br> <br> Postnet, if we pay almost three times the normal rate for a NEXT DAY delivery, we expect a NEXT DAY delivery. Outsourcing the job to an unknown and unprofessional company is NOT the way to go about your business.