Never use for DHL

Never use them for DHL. The people have no idea what to do either sending a parcel or dealing with an issue. I have sent two parcels to Austria through Postnet Menlyn and it took them HOURS to manage to send them. Now I need to have them returned and I am waiting for DAYS for them to do what they need to do - and I can't do anything because they sent through their account with DHL. I may have my items destroyed because of their incompetence. Terrible service.