GB
Gerry B
1 reviews | Active since Jan 2016
12 Jan 2016, 15:31
Never again postnet... That is a PROMISE
When I came to Hellopeter to place this complaint I am actually not even surprised at the amount off complaints. I have been having numerous issues and quite frankly, I do not even care to try and sort this one out. I will just wait for the package to be delivered, whenever postnet decides to deliver it. What I want to know however, How do I go about claming back my \Overnight Delivery fee"? I will no longer let postnet get away with my money for a said service which 9 out 10 never happens. It is like ordering a steak with chips at spur and they bring you a pie and expect you to pay. Please do not come with \""terms and conditions\"" I honestly do not care. I do not want to ask for wable numbers"
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Replies (1)
PostNet SA's replyOfficial
12 Jan 2016, 17:27Hello Gerry38,
Very sorry that we have seemingly not adhered to the service promises that we have made with regards to your delivery requirements.
It is our business to deliver shipments on an overnight basis (next working day) when it is requested and it applies to Main Centres. Regional Centres may incur an additional day in transit or will be delivered on specific days when the area is serviced. Week ends and Public Holidays are not normal working days.
Feel free to approach the PostNet from where you have done your transactions for any help or further enquiries. The stores are privately owned and managed.
Kind regards.
Dawid Liebenberg
Very sorry that we have seemingly not adhered to the service promises that we have made with regards to your delivery requirements.
It is our business to deliver shipments on an overnight basis (next working day) when it is requested and it applies to Main Centres. Regional Centres may incur an additional day in transit or will be delivered on specific days when the area is serviced. Week ends and Public Holidays are not normal working days.
Feel free to approach the PostNet from where you have done your transactions for any help or further enquiries. The stores are privately owned and managed.
Kind regards.
Dawid Liebenberg
PostNet SA's reply12 Jan 2016, 17:27
Official
Hello Gerry38,
Very sorry that we have seemingly not adhered to the service promises that we have made with regards to your delivery requirements.
It is our business to deliver shipments on an overnight basis (next working day) when it is requested and it applies to Main Centres. Regional Centres may incur an additional day in transit or will be delivered on specific days when the area is serviced. Week ends and Public Holidays are not normal working days.
Feel free to approach the PostNet from where you have done your transactions for any help or further enquiries. The stores are privately owned and managed.
Kind regards.
Dawid Liebenberg
Very sorry that we have seemingly not adhered to the service promises that we have made with regards to your delivery requirements.
It is our business to deliver shipments on an overnight basis (next working day) when it is requested and it applies to Main Centres. Regional Centres may incur an additional day in transit or will be delivered on specific days when the area is serviced. Week ends and Public Holidays are not normal working days.
Feel free to approach the PostNet from where you have done your transactions for any help or further enquiries. The stores are privately owned and managed.
Kind regards.
Dawid Liebenberg