MY PARCEL DISAPPEARED

On Saturday, 16 May 2015, I sent a parcel via Postnet from Johannesburg via Cape Town using their overnight service. It was my MOTHER'S DAY present for my mum. It was not the most expensive cellphone but it was a CELLPHONE and I declared it as such. It was to be delivered on Tuesday, 19 May 2015. I used the tracking number and saw that the parcel had been picked up from the Postnet in Johannesburg on Monday, 18 May 2015, and after that it has become a mystery. MY PARCEL DISAPPEARED. Postnet/Aramex proceeded to search their facilities/depots but no one can tell me what happened to my parcel. I would like someone to explain how the system works where a tracking number is useless and staff members are allowed to ***** patron's property. <br> <br> Thankfully there is a nice lady at the Postnet (Charlene) who has bore the brunt of my frustration. If I could, I would recommend you not use Postnet however. Your items will either be late or disappear.