LI
Lee I

1 reviews | Active since Aug 2015

19 Aug 2015, 09:58

Lost Shipment Waybill: PN***

Shipment was posted from Sasolberg to Klerksdorp on 6th August 2015 with the overnight instruction. Based on the online tracking it was delivered to Vanderbijlpark on the 7th of August and on the 14th of August it was delivered to Johannesburg (Moroema) but when calling Postnet we are informed that the parcel is lost.<br> <br> I have sent an email to Postnet after calling from Dubai and the Customer service has said that they cannot confirm whether the parcel is missing as they cannot locate it.<br> <br> Waybill: PN***<br> <br> My contact details are [Email Removed] or +***36

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Replies (1)
PostNet SA
PostNet SA's reply25 Aug 2015, 14:43
Official
Hello Lee-Ingram,

Very sorry for the inconvenience and frustration that were caused as a result of this most unfortunate incident.

The owner of PostNet Sasolburg is in contact with the sending customer and the claims process has also been instituted.

Kind regards.

Dawid Liebenberg