LOST MY PARCEL and a RUDE : Dawid Liebenberg

********** experience with PostNet SA's online customer services Dawid Liebenberg, Postnet has had my parcel for a week now, so I reach out to them to find out where my parcel is and they tell me, yeah, you'll get it today. Day ends, no delivery. So the next day I reach out again to this Dawid guy and guess what he tells me...

He says "yeah.. no yeah we handed the package over to this ***** 3rd party courier who doesnt have a website but they do have a gmail account, they dont tend to". The guy is terse, and rude.

Now they want me to be following up on the 3rd party even though I paid for the full service. I believe this ***** 3rd party has lost my parcel! If POSTNET cannot handle their 3rd party "partners" how well will I, the customer fare?

Don't use POSTNET. Please train that Dawid Liebenberg