1 reviews | Active since Dec 2010
Let down
I made use of the facilities i.e Internet, printing, scanning and emailing to the tune of R86.00. This documents were insurance related to my broker for a vehicle that had to be insured. <br> <br> Later the broker emails me and indicates the scanned documents were cut where my signatures are. As a result my vehicle is not insured . One would expect that people that handle docs everyday would know what they are doing. Secondly I emailed the establishment in question and I am yet to receive a reply. Next time please double check your work because the consequences could impact heavily on people's lives. Does not take a brain surgeon to know that such things need to be checked against the scanned documents would have maybe expected such from the Post Office not Postnet.
Thank you so much for penning your complaint as without your feedback we can never address customer's concerns and issues. We strive to improve our service through this kind of feedback.
We are very sorry that a seemingly routine function in our store turned out to be so disappointing.
The matter was referred to the owner who will take corrective action where required.
Kind regards.
Dawid Liebenberg
Best regards,
Thank you so much for penning your complaint as without your feedback we can never address customer's concerns and issues. We strive to improve our service through this kind of feedback.
We are very sorry that a seemingly routine function in our store turned out to be so disappointing.
The matter was referred to the owner who will take corrective action where required.
Kind regards.
Dawid Liebenberg
Best regards,
