Irritable and impatient staff

<p>I just enquired about a package that I booked in for courier two days ago. I don’t know to whom I was speaking, but I did not appreciate the tone and impatience I was addressed with. I asked for the website that I could track the package with and with irritation and condescension it was given to me.</p> <p>Other than the person having zero phone etiquette, she gave me the wrong website. I was told to follow CourierX, when in fact it was meant to be CourierIt.</p> <p> </p> <p>Because of the her tone, I called the Rondebosch Postnet instead- they gave me the correct information. I have only had good experiences with them.</p>