NS
NATASHA S

1 reviews | Active since May 2011

17 Dec 2021, 17:24

INEFFICIENT IRRESPONSIBLE BEHAVIOUR FROM POSTNET

Actually 0 stars! I needed my parcel which was due to be delivered today, but my POSTNET was closed till 5 January. I tried calling both Postnet and Aramex and sat on hold for ages. When I finally reached the 1st consultant, she couldn't help me and put me to the senders' Postnet, to no avail. I called Aramex and the consultant said he would escalate this problem but that I won't receive my parcel today. I have lost R5000 worth of business now. This was a pre Xmas delivery and the clients wanted it off today. 1. I demand that the parcel be delivered to my house! 2. I want my R5000 worth of lost business, nevermind the flipping stress that I had to go through....I was on the phone the whole day! No all Postnet is closed and I don't have my parcel. I WILL find another courier, and I WILL encourage my suppliers to as well. I'm so so upset and angry!

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