Incorrect Information

<p>I am unhappy with the service received from the main office - their lack of cooperation in trying to sort out an issue. I sent a parcel of cronic medication to my son in the UK. This is not the first time, but the last time was a year ago. The meds have been paid for and are not for re-sale. Because I was badly advised we now find that we need to pay - over and above the transport UK VAT of 70 pounds.</p> <p>I called the call centre and spoke to Ceepe? She promised to return my call but after several attempts - she won;t take the call just says she will get someone to call me.</p>