bT
babalwa T
1 reviews | Active since Sept 2014
13 Dec 2015, 06:33
I want my goods
After complaining on this platform the only feedback I received was being asked for my waybill number, which I have provided. I WANT MY PARCEL, I have been waiting for it since the 27th November. This is not how you should treat customers. I NEED FEEDBACK AS TO WHEN I WILL RECEIVE IT.
Helpful (0)
Replies (1)0
Replies (1)
PostNet SA's replyOfficial
15 Dec 2015, 07:41Hello esther2510,
With reference to our various e-mails in this regard.
The matter has been referred to the owner of PostNet Cape Metropolitan from where the shipment was sent.
As soon as the invoice has been received it will be forwarded to her and she will then advise on the claims process going forward.
Again our sincere apologies in this regard.
Kind regards.
Dawid Liebenberg
With reference to our various e-mails in this regard.
The matter has been referred to the owner of PostNet Cape Metropolitan from where the shipment was sent.
As soon as the invoice has been received it will be forwarded to her and she will then advise on the claims process going forward.
Again our sincere apologies in this regard.
Kind regards.
Dawid Liebenberg
PostNet SA's reply15 Dec 2015, 07:41
Official
Hello esther2510,
With reference to our various e-mails in this regard.
The matter has been referred to the owner of PostNet Cape Metropolitan from where the shipment was sent.
As soon as the invoice has been received it will be forwarded to her and she will then advise on the claims process going forward.
Again our sincere apologies in this regard.
Kind regards.
Dawid Liebenberg
With reference to our various e-mails in this regard.
The matter has been referred to the owner of PostNet Cape Metropolitan from where the shipment was sent.
As soon as the invoice has been received it will be forwarded to her and she will then advise on the claims process going forward.
Again our sincere apologies in this regard.
Kind regards.
Dawid Liebenberg