Huge inconveniencing service - pn***

I am waiting for a parcel from Wednesday. The driver claims they were not able to reach me on Wednesday.<br> <br> so i phoned them and gave them an alternative number. On thursday they promised they will deliver on but that did not happen. Friday, again they claim they could not reach me, again this is lies and I had all the phone with me and no phone call ever came through to any number.<br> this document was to be given to me no later than Thursday, but Friday after 12 still nothing. if this is how you do your work, why even bother? If you drivers don't want to work, find some who will.