Horrible service from PostNet (Castle Walk)

I went to the Postnet at Castle Walk in Pretoria today to send a package. However when I told the person who was supposed to help me where I wanted to send the package to he laughed sarcastically and told me that it's only 4km away.

All fun and games right?

They had absolutely no right to do this since I am paying them to help me get the package where it is supposed to be. However, it's much easier to humiliate the customer by laughing at them and making them feel like an idiot.

They have no idea what my circumstances are and why I had to send the package via Postnet. There are reasons behind it, and instead of laughing and humiliating somebody who wants to pay you to help them, Postnet, Castle Walk, should maybe consider helping them instead of laughing at them and placing the customer in an awkward position.

I left the store since I felt humiliated by being laughed at. The way the person who was supposed to help me reacted to my request to post the package was unacceptable, unprofessional and childish.

This is making it very difficult for me to do what I had to do and get the package to the individual on time. This means I will probably be in trouble, and what, Postnet laughs all the way? I followed orders and Postnet, Castle Walk, made it impossible to do what I was told to do. So who is the one being placed in a difficult situation? And all because one individual felt the need to insult the customer by laughing sarcastically at them.

I have never experienced any bad service from Postnet, Castle Walk, but I will never support any company that humiliates their customers, who is paying to receive good and professional service.