PM
Phetole M
1 reviews | Active since Apr 2014
30 Sept 2015, 10:25
Horrible Service
Dineo gave my little sister attitude and did not want to post her package. they told her she needed a slip for the item, but when i call the head-office they tell me a different story....they say she does not necessarily need the slip. i am confused as to what is the process for their courier service.
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Replies (1)
PostNet SA's replyOfficial
30 Sept 2015, 16:32Hello phetolom,
Very sorry for the inconvenience and frustration caused in this regard. The counter staff called for a proof of purchase in order to insure the used cell phone.
It was then agreed that insurance would not be required and the staff at the PostNet were then advised to follow the required process when insurance was declined.
Kind regards.
Dawid Liebenberg
Very sorry for the inconvenience and frustration caused in this regard. The counter staff called for a proof of purchase in order to insure the used cell phone.
It was then agreed that insurance would not be required and the staff at the PostNet were then advised to follow the required process when insurance was declined.
Kind regards.
Dawid Liebenberg
PostNet SA's reply30 Sept 2015, 16:32
Official
Hello phetolom,
Very sorry for the inconvenience and frustration caused in this regard. The counter staff called for a proof of purchase in order to insure the used cell phone.
It was then agreed that insurance would not be required and the staff at the PostNet were then advised to follow the required process when insurance was declined.
Kind regards.
Dawid Liebenberg
Very sorry for the inconvenience and frustration caused in this regard. The counter staff called for a proof of purchase in order to insure the used cell phone.
It was then agreed that insurance would not be required and the staff at the PostNet were then advised to follow the required process when insurance was declined.
Kind regards.
Dawid Liebenberg