BC
Bruce C

1 reviews | Active since Dec 2012

25 May 2015, 21:39

Fragile Goods Destroyed

I had fragile goods completely destroyed, i have the pictures of what the box looked like before it was sent off, the equipment sent off has bubble wrapped many many times and has been damaged beyond repair whilst in transit. the sender specifically indicated the goods are fragile . it appears that the parcel had been vandalized, as the box was opened at the base.This is not what I would expect from an amarex company boasts about taking the utmost care of their clients parcel. i would like to be re-reimbursed please.<br> <br> This has delayed a project that i was hoping to start with this week.

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Replies (1)
PostNet SA
PostNet SA's reply26 May 2015, 17:11
Official
Hello bruceca,

Very sorry for the inconvenience and frustration that were caused as a result of this most unfortunate matter.

PostNet V&A Waterfront arranged for the shipment to be dropped off at PostNet Midrand and it was forwarded as is.

The matter was referred to the owner of PostNet V&A Waterfront and it has been agreed that the Store Manager will make contact to finalise this matter.

Kind regards.

Dawid Liebenberg