Five days for overnight delivery.

An overnight parcel (PN***) was sent from Post Net, Milnerton on Wed the 4th March, at 12h40, to be delivered at my shop in Klipheuwel (45 km's away) on Thurs the 5th before 11h00. Today is Monday the 9th and the time is 17h00...still no parcel. When I called this morning, the waybill number was not on their system. However, a lady called me back and explained that the parcel was sent to Malmesbury by mistake and that I would be receiving the parcel within the hour. That was at 10h00 this morning...still nothing.<br> <br> The parcel is an income generating airtime and electricity terminal for my shop. I have lost a huge amount of business this past weekend and today due to this non-delivery / poor service. I have called this lady back 30 minutes ago to inquire about the parcel and up until now, I have still not received an answer.<br> <br> PATHETIC SERVICE!!!!