SE
Sterling E
1 reviews | Active since Nov 2015
21 Nov 2015, 10:46
False advertising/late delivery
Very disappointed. <br> Advert say 2-3 days for delivery and one day for outlaying areas. False advertising<br> Somebody send me a package from kuilsriver that must come to Kimberley. He went and delivered it to postnet on tuesday morning 10:50 am on the 17 November 2015.<br> The package has been laying in Johannesburg since 03:12 am 19 November saying out for delivery but isn't even in Kimberley yet.. <br> Phoned postnet today 21 November 2015 and they told me it is still in Johannesburg with their third party. <br> Totally false advertising. <br> Gonna be more disappointed if the goods are damage
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PostNet SA's replyOfficial
30 Nov 2015, 11:12Hello esterhs,
Very sorry that we have seemingly not adhered to our service promise of between 2 - 4 working days.
The shipment did arrive in Kimberley on 20 November but as it came on the Economy service it was scheduled for delivery on the next working day that was Monday, 23 November 2015.
Kind regards.
Dawid Liebenberg
Very sorry that we have seemingly not adhered to our service promise of between 2 - 4 working days.
The shipment did arrive in Kimberley on 20 November but as it came on the Economy service it was scheduled for delivery on the next working day that was Monday, 23 November 2015.
Kind regards.
Dawid Liebenberg
PostNet SA's reply30 Nov 2015, 11:12
Official
Hello esterhs,
Very sorry that we have seemingly not adhered to our service promise of between 2 - 4 working days.
The shipment did arrive in Kimberley on 20 November but as it came on the Economy service it was scheduled for delivery on the next working day that was Monday, 23 November 2015.
Kind regards.
Dawid Liebenberg
Very sorry that we have seemingly not adhered to our service promise of between 2 - 4 working days.
The shipment did arrive in Kimberley on 20 November but as it came on the Economy service it was scheduled for delivery on the next working day that was Monday, 23 November 2015.
Kind regards.
Dawid Liebenberg