Failure to notify that parcels are delivered

<p>Please assist the Kathu team to implement a proper parcel tracking system and to notify the intended people of the parcels. in the past 20 days I have had 2 poor experiences:</p> <p>1. I was informed of a 'registered' parcel - informed in July 2016, parcel delivered already in September 2015.....</p> <p>2. 7 days after my passport has been sent and delivered by the embassy I had to follow up through the embassy via FedEx that my parcel has been delivered 7 July already. These important docuements are the reason I used PostNet....</p> <p> </p> <p>Please asssist in improving the service and parcel tracking. I is really not that difficult. </p>