Extremely poor service and lame excuses.

I left my screen at Postnet Herm**** on Friday the 25th of May, being told I would receive a quote on having it packaged and shipped postnet to postnet. I was given an initial estimate of R200 "at most". As of today (Wednesday June 6), I had still heard nothing back from them and asked my sister to go on my behalf and ask about it. I'm now told "there was confusion because the lady who received it didn't tell anyone about it so they didn't know what to do with it". For nearly two weeks there was no effort made to contact me while they had my expensive personal belonging, at great inconvenience to me. Now they changed the estimate to over R800, which would be a third of the price of the screen. And they refuse to accept any liability of the screen is damaged in transit because they can't test it themselves, which they only told me now. If they had told me that at first, I would have provided a means to test the screen.

Needless to say, I feel disrespected, misled, and very inconvenienced. I'll not be sending this or anything else via postnet again.