Dishonest service

Me and , I believe thousands of South Africans goes to Postnet daily to get a ciminal record check done. We go to Postnet and nót the police station for the reason that Postnet promise results in 24-48 hours and at the police station it supposedly takes 2 weeks. Now the problem is, no one gets results from Postnet....they take money from clients, promising results in 24-48 hours knowing that their is a huge backlog on ******** record requests. Me and my son in law both reqeusted a ******** record check. I went to Oudtshoorn Postnet and he went to East London Postnet on the same day. They said we will have the result in 48 hours. Today is the third day and still nothing. Me and my son in law app**** for jobs and the companies are awaiting our ******** record results in order to finilize our contracts. When inquiring they tell us the systems is off. Stop taking money from clients while you know you make empty promises and knows well that it is not a "system" problem.