1 reviews | Active since Feb 2021
Disappointed
Good Day, I have had to take a while to think about what I wanted to say in this review. One word is disappointed. In February I sent a very expensive parcel through PostNet, although Aramex is the courier who handled it. A month down the line the person whom the parcel was sent to said they still had not received it. I called Aramex as well as Postnet and they explained that the parcel was last recorded in Durban, this was on its way from Johannesburg to Howick. After many calls they just up and said that they could not locate the parcel and would be declared lost. How infuriating! Next was the process of trying to claim from them for the lost item, only to be given an extremely short deadline due to them only informing me of the loss a month from when it was sent. Skipping over that. I get a call from the person who needed the parcel saying they had gotten a call from Howick PostNet saying they've had her parcel since February!! In the end I do not know who was more *********** in this ordeal. PostNet Howick or Amarex.
