1 reviews | Active since Jan 2014
Courier delay
I am beyond being furious at this moment. Saturday my friend posted a parcel for me and chose the overnight option as the parcel is Christmas clothes for my kids. I was told that the overnight option is R245 which came as a huge shock to me because I’m used to using Aramex which is R99 overnight. The parcel was supposed to be couriered yesterday and arrive today because they don’t courier on weekends which is something I understand. As I was tracking my parcel today, first mistake is that my parcel is routed to Port Elizabeth and not East London. Secondly I called Port Elizabeth Courier it to arrange that it gets to East London today still, only to discover that even in Port Elizabeth its not gonna arrive today it will arrive Friday. For me to pay a flippen R245 for something that is not gonna arrive today is totally insane. If it does not arrive today it serves no purpose to me because those clothes are supposed to be worn tomorrow. I have never used Postnet and Courier it and the first experience with them is hell. I need my parcel today or u can take it back and give me my R245 back and know that your service is the worst ever.
