Complain (PostNet Protea Glen )

<p>On the 23 March 2017, I've ordered 1000 Flyers (A5 Gloss & Double sided) at PostNet Protea Glen and paid R1300 the total as I was quoted. We agreed that I'll receive the 1000 flyers the next day (Friday, 24 March 2017) and when collecting the flyers I was not happy with the results, the colour on the flyers was not up to standard, some flyers were light & other flyers were dark. The person who assisted me is Busani & I told him that I'm not happy with the flyers, I'll need them to re-print them. He told me that the owner of the shop is not available & he can't re-print because the gloss papers are finished. I was not happy with their service & angry because I needed to use the flyers for weekend, it cost me a business & clients. After waiting for almost an our without any solution we agreed that he'll re-print again the 1000 flyers and he said I should collect them at 3pm Monday, 27 March 2017.</p> <p>When I arrived at PostNet Protea Glen at 3pm today, they told me he's off and they told me I should come back tomorrow when he's around, I requested to speak to the owner of the shop so I can get assistance & they told me that he's not around. I was upset & angry to receive such a bad service & wasted my time & petrol to travel almost 10km just for nothing and PostNet Protea Glen staff was not helpful & they didn't care or show any need to assist. I'll like to get assistance from PostNet Head Office to assist me in this regard as PostNet Protea Glen staff are not willing to assist, I'll like to assistance regarding a way forward regarding my problem.</p>