Charl Van Der Walt: learn customer s****s

<p>I went to postnet silverlakes today to make photocopies on paper I had puchased. The employee in question messed up four copies and then had the cheek to ask me what the problem is. I complained on social media and co owner Werner Botes called me to rectify. After this, the other co owner, Charl Botha has the nerve to contact me on social media threatening to ban me from his page and accusing me of unprofessionalism. I have the screenshots of everything he has said to me and I would like for a representative from your head office to contact me urgently. This man is giving your franchise a terrible name. Is this how you handle customer complaints? With arrogance? This individual has NO business dealing with clients since he is rude and refuses to take any responsibility for his employee's incompetence. Shameful.</p>