VB
Valerie B

1 reviews | Active since Feb 2015

11 Feb 2015, 11:50

Card and Letter Delivered late or not at all

Good Morning<br> <br> I sent a Christmas card and a postcard around the 12th of December 2014 at the Postnet in Boskruin Village. I said to the man working there that I'm sure it wont be delivered in time for Christmas but I would like to send it anyway. The man said to me that it will be there even before Christmas. <br> <br> The card arrived in Canada on the 9th of February 2015 and the postcard has not arrived at all.<br> <br> I am so upset with the service that Postnet has offered, as I was counting on them when the post office was not working.<br> <br> I do not want to send anything with you again.<br> <br> Valerie

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Replies (1)
PostNet SA
PostNet SA's reply19 Feb 2015, 09:33
Official
Hello ValerieBekker23,

Very sorry for the frustration and inconvenience that have been caused as a result of the delayed Global Mail item.

Unfortunately we cannot control or track mail items once it has arrived at the destination country. It remains a mail related service and is not a courier product.

Kind regards.

Dawid Liebenberg