MZ
Marna Z
1 reviews | Active since Jul 2011
13 May 2015, 08:20
Bubble wrap and boxed goods damaged!
We sent a fragile parcel down to Langebaan and the parcel was bubble wrapped and put in a box. The box was marked fragile with their stickers. We got a mail from the person that received the parcel and it was only in bubble wrap! And when opened it was broken! We checked on the invoice and no box was invoiced... what do we do now?! Broken goods and wrong stuff on invoice! We want the goods to be replaced...!
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Replies (1)
PostNet SA's replyOfficial
15 May 2015, 10:27Hello 777mvz,
Very sorry that this experience is so disappointing. I have approached you via e-mail and cell phone messages to provide us with the details from which PostNet this shipment was sent from and the relevant tracking number.
Upon receipt thereof we would investigate and respond accordingly.
Kind regards.
Dawid Liebenberg
Very sorry that this experience is so disappointing. I have approached you via e-mail and cell phone messages to provide us with the details from which PostNet this shipment was sent from and the relevant tracking number.
Upon receipt thereof we would investigate and respond accordingly.
Kind regards.
Dawid Liebenberg
PostNet SA's reply15 May 2015, 10:27
Official
Hello 777mvz,
Very sorry that this experience is so disappointing. I have approached you via e-mail and cell phone messages to provide us with the details from which PostNet this shipment was sent from and the relevant tracking number.
Upon receipt thereof we would investigate and respond accordingly.
Kind regards.
Dawid Liebenberg
Very sorry that this experience is so disappointing. I have approached you via e-mail and cell phone messages to provide us with the details from which PostNet this shipment was sent from and the relevant tracking number.
Upon receipt thereof we would investigate and respond accordingly.
Kind regards.
Dawid Liebenberg