Blatant disregard and terrible service

I refer to my complaints:<br> http://hellopeter.com/postnet-sa/complaints/incompetence-and-****-i-want-a-refund-***<br> and<br> http://hellopeter.com/postnet-sa/complaints/more-than-a-week-still-no-response-***<br> <br> I have received a single reply a week after I initially tried to contact postnet. Since then, nothing.<br> <br> It seems service failure and lack of response is the norm.<br> <br> Dawid Liebenberg contacted me and offered one free shipment. <br> No feedback on the rude and lying staff at the Secunda branch.<br> <br> Dawid, I reject your offer. I didn't get what I paid for, so please contact me for my refund and let the people here know what was done regarding the rude and lying staff at the Secunda branch and the manager that wasn't in the shop and also refused to speak to me. I'm still waiting for him to call me by the way.<br> <br> Postnet SA will never see my business again. I would rather use the post office. Your customer relations attitude leaves much to be desired.<br> As a company that prides itself on speedy delivery, I am not banking on a speedy response. <br> <br> <br> It's simple. Give me back my money as Postnet did not keep to their agreement.<br> <br> Mark