BS
Bibi S

1 reviews | Active since Apr 2015

15 Jun 2015, 06:33

BAD Service, No response!

I'm so fed up of complaining. This is the second complain in the time frame of about a month and a half. My goods were hijacked on the 10th of April going from Newcastle to Grahamstown. We were helped nicely, thank you. HOWEVER, we were told that we were going to receive a case number which we STILL haven't received. Even after numerous calls, we are not being helped. PLEASE, I need to claim for my beloved items, and get this over with!!!<br> <br> If this is the level of service from Postnet, I will not use you guys again, I will spread this message on my social media platforms where I have over 4000 friends.

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Replies (1)
PostNet SA
PostNet SA's reply17 Jun 2015, 16:15
Official
Hello msmemon,

Very sorry for the inconvenience and frustration that this incident have caused.

It is so that the line haul vehicle was hijacked and a number of items were taken.

Herewith the SAPS case details:

GPS co-ordinates of the incident S-27.*** E 29.***

SAPS Status Not Recovered

SAPS Station Charlestown

Case Number ***


Kind regards.

Dawid Liebenberg