LT
Liani T
1 reviews | Active since Oct 2015
05 Oct 2015, 16:12
Bad mannered and unprofessional male employee
The indier male employee working at the ballito branch, in the lifestyle centre was extremely rude and unprofessional and did not answer my questions and made some sort of hand signals. I am shocked!
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Replies (1)
PostNet SA's replyOfficial
06 Oct 2015, 10:05Hello Lianivt,
Very sorry for the disappointing visit to our Ballito store. We assure you that we place a very high emphasis on customer service and that this experience seems to be way below our standards.
Thank you so much for penning your complaint as without your feedback we can never address customer's concerns and issues. We strive to improve our service through this kind of feedback.
We have referred the matter to the owner who will no doubt investigate and correct.
Kind regards.
Dawid Liebenberg
Very sorry for the disappointing visit to our Ballito store. We assure you that we place a very high emphasis on customer service and that this experience seems to be way below our standards.
Thank you so much for penning your complaint as without your feedback we can never address customer's concerns and issues. We strive to improve our service through this kind of feedback.
We have referred the matter to the owner who will no doubt investigate and correct.
Kind regards.
Dawid Liebenberg
PostNet SA's reply06 Oct 2015, 10:05
Official
Hello Lianivt,
Very sorry for the disappointing visit to our Ballito store. We assure you that we place a very high emphasis on customer service and that this experience seems to be way below our standards.
Thank you so much for penning your complaint as without your feedback we can never address customer's concerns and issues. We strive to improve our service through this kind of feedback.
We have referred the matter to the owner who will no doubt investigate and correct.
Kind regards.
Dawid Liebenberg
Very sorry for the disappointing visit to our Ballito store. We assure you that we place a very high emphasis on customer service and that this experience seems to be way below our standards.
Thank you so much for penning your complaint as without your feedback we can never address customer's concerns and issues. We strive to improve our service through this kind of feedback.
We have referred the matter to the owner who will no doubt investigate and correct.
Kind regards.
Dawid Liebenberg