1 reviews | Active since Jul 2016
APPALLING SERVICE: My daughter could forfeit her Grade1 placement due to incompetence by PostNet SA
<p>I needed documents from the George, Western Cape to Krugersdorp,Gauteng urgently. They were sent through overnight on 26 July 2016 & were promised that by 27 July 2016, they would be delivered. NOTHING yet from PostNet SA. I called yesterday after looking at the traker site & seeing parcel is supposedly in JHB but on calling I was told it's in transit. I have since been waiting & when I call I get told to wait fro call centre but after minutes of waiting the call gets cut EVERYTIME. It's now proving to be a BIG WASTE: waste of money oaid to them, wate of time and now my airtime etc.</p>
Thank you so much for penning your complaint as without your feedback we can never address customer's concerns and issues. We strive to improve our service through this kind of feedback.
Very sorry that we could not have met our service promise as the arlines had delays from George & Port Elizabeth on the date in question. This shipment was delivered on 28 July 2016.
Kind regards.
PostNet Team
Thank you so much for penning your complaint as without your feedback we can never address customer's concerns and issues. We strive to improve our service through this kind of feedback.
Very sorry that we could not have met our service promise as the arlines had delays from George & Port Elizabeth on the date in question. This shipment was delivered on 28 July 2016.
Kind regards.
PostNet Team