Appalling service - Do not use them

Absolutely appalled by the service from PostNet.

I paid for an overnight delivery because this parcel was urgent and needed to arrive today. Instead, the driver arrived, hooted once, and drove off before I could even get outside to collect it. I was shouting and trying to get his attention, but he simply left.

To make matters worse, when I called earlier this morning, I was specifically told the driver would contact me when he was in the area. There was absolutely no communication from the driver at all.

Since then, I have attempted to call over 40 times, and not a single call has been answered.

So let me get this straight - I paid for an urgent overnight service, there was no proper delivery attempt, no communication, and now no accountability.

Trying to contact head office is a joke - the phone just rings with no answer, and no one is available to assist.

This is not “overnight delivery.” This is poor service, negligence, and taking payment for a service that was not properly rendered.

The parcel was urgent, and if it is not delivered today, I expect a full refund.

Extremely disappointed in PostNet. Poor service, poor communication, and zero accountability.