JS
Janeke S

1 reviews | Active since Sept 2014

18 May 2015, 11:22

2 Months just to get a Business Stamp

On 24 March 2015 I requested a Business Stamp from Postnet Centurion, they rep**** quickly with a quote for the rubber stamp. I then rep**** with the corrections needed on 24/03/2015 @ 15h43. Thereafter I sent a follow up mail with no response. They only responded on 20 April 2015 - with increased price and corrections still not done. I queried the new Cost, only to hear that i have delayed the process due to not replying, which was not the case as they never responded to my follow up mails. As discussed with David - I could still get the stamp for the previous quoted price. Thereafter no word from them in regards to the stamp - I followed up again on 18/05/2015 what the hold up was - they resend the quote still stating new price and still no corrections has been made. It is now 2 months just to get a Business Stamp from them. They really need to work on there customer sales - because its pathetic. I have been discussing this with 3 different people at Postnet - Awelani/David/Sibusiso - I really JUST want our Company Stamp - is that too much to ask???

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Replies (1)
PostNet SA
PostNet SA's reply18 May 2015, 15:58
Official
Hello janeke26,

Very sorry for the frustration and inconvenience caused when we failed to deliver on our promise.

The matter was referred to the owner of the store who will contact you shortly so as to finalise this matter today.

Kind regards.

Dawid Liebenberg