Don't use Postlink services

I had a laptop couried by Postlink . Postlink completed all document and i was informed that all fine and and the laptop will delievered the following day . On receiving the wrong parcel the driver of courier company (which was a different company as to what was adverdise in Postlink store) the driver stated that he unluckly left the laptop on the bumper of the vechile at his last drop off point , he then drove back to collect the laptop which had fallen in road and was damaged (not repairable). Postlink then stated to me that the laptop will be replaced and i must get quotation on the replacement laptop - which was handed into them. After a few days postlink requested banking details so that they can finalise the claim (money is going to be paid into their account first then they will transfer over to our account). After weeks of been given the run around and hundred of un answered calls . i was request to have the old laptop picked up (which i had to get collected and hand in ) . The owner of Postlink became rude and said that they will only pay out 50% of the value on the laptop am should be happy as no parcels can be insured - Please don't ever use the services of Postlink