Worst Online Experience Ever!!!

Placed an order on the 17th of November 2025, according to information on their website, same states that delivery takes between 2-7 working days. I have been having issues accessing the website since the order was placed as it says, " I should try again accessing later". The last email received from them was on the day the order was placed, to date I don't know when the order will be delivered. This has been the worst online experience I've ever had. I've sent emails to them enquiring about the status of my order, received no response from their side, coming onto Hello Peter and receiving a shock of my life, this is how Polo operates and conducts their business. They are just a business that doesn't care about their customers at all. I'm so dissapointed